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Nesty Child Tablet help

Fix QR Setup

Use this page if the child Android tablet does not finish Nesty Child Tablet QR setup. Both the parent phone and child tablet need Android 14 or newer. Keep both connected to the internet.

If Nesty Parent is missing, install Nesty Parent first, then return to QR setup.

Start Here

  • Use Nesty Parent on a compatible Android phone for QR setup. A computer is only needed if you choose PC Link USB setup.
  • Check Android 14 or newer on both devices. The Android APK cannot be installed on iPhone or iPad.
  • Before any factory reset, back up photos and files and check access to the existing Google account. Resetting erases local data. A new tablet already at the first welcome screen does not need another reset.

Open The QR Scanner

  • On the first Android welcome screen, tap the same spot six times to open the QR scanner. Connect to Wi-Fi when Android asks.
  • Do that before Google sign-in starts.
  • If the scanner does not appear, check your exact tablet model supports managed QR setup. Do not keep resetting it; contact support or use PC Link if the device is supported.

Managed Device Screens

  • Android may say the child Android tablet is managed and not private.
  • That wording comes from Android's managed setup flow.
  • Continue through that step so Nesty can finish the handoff.

If The Child Tablet Is Already Managed

  • If a school or employer manages the tablet, ask that administrator to release it. Do not reset a tablet you are not authorized to manage. For your own tablet, back up and check account recovery before a fresh setup.
  • If QR setup finishes but Nesty Child Tablet does not take over, finish setup in Nesty Parent and retry the child Android tablet later.

Parent APK or Account Help

  • Open the APK from Downloads on an Android 14+ parent phone. If asked, allow installs from that browser or Files app, return and tap Install.
  • Sign in with the same parent Google account to restore existing access. Use Refresh existing access if your trial or purchase is missing.
  • Google Play confirms current local prices and payment terms. Do not buy again to resolve an access error; contact support first.

Still Stuck

  • Capture the exact last screen text.
  • Email support@nesty.family with both device models, Android versions and the exact error. Do not include passwords, your Parent PIN or family link codes.
  • Choose Finish tablet setup later in Nesty Parent. On the dashboard, choose Resume tablet setup when ready.

Need to restart from the top? Go back to the install page, download Nesty Parent if needed, then return here once the family is ready.