Nesty Legal
Privacy Policy.
Nesty is a parent-managed family app. This page explains the privacy basics for parent accounts, child profiles, device rules, beta feedback, and subscriptions.
Child data
Parent Consent & Child Data
Nesty is intended to be set up by a parent or legal guardian. Child profiles may include names or nicknames, age bands, device assignments, schedules, app rules, website rules, KidTube channel settings, chores, reward balances, and device activity needed to run parental controls.
Providers
Service Providers
Nesty uses Firebase and Google Cloud for sign-in, family data, device sync, server functions, hosting, and operational logging. OpenAI GPT-5.6 Luna processes the minimum authorised context needed to answer parent-only Nesty AI requests, with provider-side conversation storage disabled. Stripe is used for checkout, subscription status, payment method updates, billing history, taxes where required, and cancellation through the customer portal.
Nesty AI
Conversation Quality Review
Before Nesty keeps conversation text for quality review, the parent must choose Agree and continue inside Nesty AI. Consented parent requests and Nesty AI responses are redacted for obvious PINs, passwords, tokens, card numbers, and API keys, retained for up to 90 days, and reviewed weekly by Snoaper to identify valid unanswered Nesty needs. Non-consented conversation text is not stored in the review queue. Review records are not sold or used for advertising and are removed with the family account.
Retention
Retention, Export & Deletion
During beta, Nesty keeps family and billing records for as long as needed to provide the service, support the family account, comply with billing or legal obligations, and debug reliability issues. Parents can request help with account access, family data, billing questions, refunds, or deletion through Feedback in Nesty Parent. Account and data deletion instructions are available at pc.nesty.family/account-deletion.
Beta
Beta Reliability & Support Data
Parents may send feedback, screenshots, device details, or issue descriptions to help diagnose setup and reliability problems. Feedback is used to support the family, prioritize fixes, improve onboarding, and understand tablet-specific issues.